FAQs

Find answers to your queries

Juwa is an online sweepstakes platform offering a variety of engaging games. Players use credits to participate, and agents distribute these credits.

You can start by purchasing credits from us with a minimum investment of $100. Once acquired, you can distribute these credits to players.

Juwa offers a wide selection of games, including fish shooter, card games, and casino-style sweepstakes. These games are designed for both casual and serious players.

Credits are issued within 30 minutes during business hours, ensuring that agents can serve their players promptly.

As a Juwa agent, you’ll have access to an admin dashboard where you can monitor player credits, transactions, and game activity.

We accept multiple payment methods, including credit cards, PayPal, and bank transfers, making the purchasing process convenient for agents.

Yes, you will have access to a detailed report of your transactions and earnings within the platform, allowing for easy tracking.

We offer competitive discounts on bulk purchases, allowing you to maximize your profit margins when buying larger amounts of credits.

There is no maximum limit on credit purchases. However, for bulk orders, we may offer additional discounts.

You can contact our support team via our dedicated text line or email, with responses guaranteed within 30 minutes during business hours.

Yes, we provide comprehensive support through our licensed distributors, ensuring that new agents are fully prepared to manage their accounts.

Yes, agents have the ability to transfer credits between player accounts, making credit management flexible.

Refund policies depend on specific player agreements. Please note it is upon your discretion to operate your store.

There are no ongoing fees to remain an agent, but regular credit purchases are recommended to keep your account active and profitable.

Juwa is popular due to its variety of games, smooth gameplay, and engaging rewards system, which keeps players coming back for more.

We provide marketing materials and promotional guidelines for agents to help increase their player base.